TRUSTe to Certify 'Trusted Downloads'

By Geoff Duncan
Staff Writer, Designtechnica News
Truste and corporate partners have announced a new Trusted Download Program to certify software is non-invasive and can easily be uninstalled.
TRUSTe, an independent non-profit which monitors organizational email policies, privacy, and online policy matters has announced a new Trusted Download Program aimed to curb spyware, adware, and other malicious forms of software which may act without a users' consent and be difficult to remove.
The Trusted Download Program will not act as "stamp" program which provides software products a "seal of approval" consumers can see; in fact, software certified under the Trusted Download Program will not be allowed to promote that fact. Instead, the Trusted Download Program will certify applications and software which meet particular criteria for trustworthiness, disclosure, and responsible practices. These programs will be included in a "white list" of trustworthy programs offered to program partners, who can then make decisions about whether they wish to distribute or be affiliated with the software.
Trusted Download Program partners currently include Yahoo, AOL, Verizon, CNET's download.com, Computer Associates, and Verizon.
Criteria for certification include obtaining a plain-language consent to download and offering easy uninstall capabilities; the programs also may not engage in any prohibited activities such as taking over a computer, keystroke logging, collecting personal information, or maliciously modifying a computer's settings. Software which displays ads or tracks user actions is not patently prohibited—for instance, a free software application, such as a browser toolbar, could still display advertising and even track a user's Web usage, so long as it does so with the user's informed consent and complies with the other criteria of the Trusted Download Program.
The program also allows for ongoing monitoring of applications, and more intense scrutiny for companies and applications which have been found in violation of the Trusted Download Program's criteria.
The Trusted Download Program's certification regime also extends to the ways in which software is distributed: affiliate partnerships and bundles must be disclosed, and software which displays ads or tracks users may not be distributed on childrens' Web sites (either directly or via affiliates). Participants in the program—such as AOL, Yahoo, and download.com—must also be able to segregate their advertising to certified and uncertified applications.
The basic idea behind the Trusted Download Program is to establish industry standards for informed consent and acceptable practices in software downloads, and extend those practices through the economic structure of the industry. Through the Trusted Download Program, advertisers can determine which applications have been independently certified as trustworthy and, potentially, choose only to have their advertising carried by those trustworthy channels. Similarly, partners like CNET and Yahoo might choose whether or not to distribute specific software downloads based on whether they've been certified by the Trusted Download Program. Similarly, companies may choose whether or not to enable their services to be used by certified or uncertified applications: for instance, Yahoo could choose not to allow uncertified applications to execute searches on Yahoo services. By making certification important for both distributing software and tying into advertising revenue channels, the Trusted Download Program hopes to elevate trustworthy applications and provide economic incentive for developing responsible software programs.
At this time, no information is available on the cost, if any, to developers to have their applications certified as trustworthy. A too-high certification cost may put the program out of reach of small developers, shareware authors, and hobbyist programmers, potentially keeping their often-useful tools and innovation out of mainstream download services like CNET, AOL, and Yahoo.
The Trusted Download Program begins a beta process today, with full operation expected to begin in early 2006.
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